Frequently Asked Questions

The right size depends on your daily waste volume and how frequently you want pickups. A 2-yard works well for small offices and light retail generating minimal waste. Restaurants, medical offices, and mid-size retailers typically need a 4- or 6-yard. High-volume operations — grocery stores, large restaurants, multi-tenant buildings — often use an 8-yard. Our team will walk through your waste profile and help you right-size the service so you're never paying for capacity you don't use.

Pickup frequency is fully customizable — from once per week up to five days per week for high-volume businesses. We set a schedule that keeps your enclosure from overflowing without paying for unnecessary pickups. As your business grows or changes, you can adjust frequency at any time with a simple call.

Front-load dumpsters are the standard commercial container — serviced by a truck that lifts from the front, making them fast and space-efficient for scheduled pickups. Rear-load containers are smaller, typically on casters, and serviced from the back. Most businesses with permanent enclosures use front-load containers. Sundance primarily provides front-load service, which covers the vast majority of commercial waste needs in Fort Worth and DFW.

Flat-top dumpsters have lids that open flat, making it easy to load bulky or oversized items. Slant-top containers have an angled lid design that deters scavenging and casual unauthorized dumping — useful for businesses in high-traffic areas. Both function identically for scheduled pickup service. Sundance offers both styles depending on your preference and enclosure requirements.

Most commercial dumpsters are placed in a designated enclosure — typically at the rear or side of your building. We assess your property during setup and recommend the best placement for efficient truck access. Some municipalities require specific setback distances from property lines, which we account for during the site visit. If you have space constraints or a non-standard property layout, call us and we'll problem-solve it upfront.

Yes. Sundance works with property management firms, restaurant groups, and multi-location retailers throughout Tarrant County and greater DFW. We offer coordinated scheduling across all your locations, consolidated invoicing, and a single point of contact for service changes or issues. Multi-location clients typically receive preferred pricing that reflects the ongoing relationship.

Call us and we'll arrange an extra pickup. If overflow happens regularly, it's a sign the container is undersized or the pickup frequency is too low — we'd rather adjust the service than have you managing overflow. Chronic overflow also creates code compliance issues in many municipalities, so we take it seriously and respond quickly.

Yes. Sundance provides commercial recycling containers and scheduled recycling pickups alongside regular waste service. Separating recyclables can reduce your overall disposal costs significantly — recycling is typically cheaper to haul than landfill-bound waste. We can assess your waste stream and recommend a recycling setup that makes financial sense for your operation.

Absolutely. Your pickup frequency, container size, and service days can be adjusted at any time. There's no penalty for scaling up or down. We understand businesses change — seasonal volume shifts, renovations, expansions — and we build flexibility into every commercial account.

Sundance Disposal Solutions serves Fort Worth and the greater DFW metroplex, including Burleson, Mansfield, Arlington, Crowley, Kennedale, Everman, Forest Hill, and surrounding Tarrant County communities. Not sure if we cover your area? Call us — if we can get a truck to you, we will.

Commercial accounts are billed on a regular cycle — typically monthly — with a single invoice covering all service locations and pickups for that period. We don't surprise you with rate increases mid-contract. Sundance builds rate stability into commercial agreements, and any changes are communicated well in advance. Clients can also access invoices and service records through our client portal.

You can request a quote through our online form or by calling us directly at 817-476-0699. For roll-off rentals, we can usually quote you on the spot — just tell us the container size, your location, and your timeline. For commercial service or waste brokerage, we'll schedule a brief call to understand your setup before quoting. Either way, there's no obligation and no sales pressure.

Commercial service agreements typically run one to three years, which allows us to offer stable pricing and commit the equipment to your location. We're transparent about contract terms — including any auto-renewal clauses — before you sign. For businesses that need more flexibility, we'll discuss what options are available based on your situation.

For most single-room renovations, roofing projects, or garage cleanouts, a 20-yard roll-off is the right choice. Multi-room renovations or whole-home cleanouts typically need a 30-yard. Major construction debris or large estate cleanouts may warrant a 40-yard. When in doubt, call us — we'll ask a few quick questions about your project and point you to the right size so you're not paying for capacity you won't use.

If the dumpster is placed entirely on your private property — your driveway, for example — no permit is typically required. If it needs to sit on a public street or sidewalk in Fort Worth or a surrounding DFW city, a right-of-way permit may be required by your municipality. Sundance can advise on local requirements and, in many cases, help coordinate the permit process so you don't have to navigate city paperwork on your own.

Residential roll-off dumpsters accept a wide range of materials: construction debris (drywall, lumber, flooring), roofing shingles and decking, household furniture and appliances, yard waste and landscaping debris, concrete and brick, and general junk from cleanouts. If you're unsure about a specific material, give us a call before loading — it's much easier to clarify upfront than to deal with a flagged load at the landfill.

Prohibited items include hazardous waste (paint, solvents, chemicals), tires, batteries, asbestos-containing materials, medical waste, and any liquids. These require specialized disposal that a standard roll-off can't accommodate. We're happy to point you toward the right resources for prohibited materials — Tarrant County has designated drop-off programs for many of them.

Yes. Our drivers are experienced at driveway placement and assess the surface during delivery. For added protection, we offer boards or planks placed under the container to distribute weight and minimize contact with your driveway surface. This is especially recommended for stamped concrete, pavers, or older asphalt driveways.

Sundance Disposal Solutions serves Fort Worth and the greater DFW metroplex, including Burleson, Mansfield, Arlington, Crowley, Kennedale, Everman, Forest Hill, and surrounding Tarrant County communities. Not sure if we cover your area? Call us — if we can get a truck to you, we will.

If you are moving or wish to cancel, please submit a 30-day cancellation notice here.

Our service is billed monthly, but we do require a minimum 3-month commitment. If you wish to make a switch to a competitor, we do offer a price-match guarantee.

If you are moving, please pass along our information to the new owners.

If you wish to put your account on vacation hold, you must contact us prior to the next billing cycle, and you must put your account on hold for at least one month. Service hold must coincide with an entire calendar month to simplify and streamline our billing processes.

You can review the full residential service terms and conditions on our website. The terms cover billing, service schedules, cancellation policy, acceptable materials, and other important details about your residential trash and recycling service. View Residential Terms & Conditions →

We offer flat-rate bulk item pickup for residential customers — collected on your normal trash day so you don't need to be home. Pricing is tiered by item size: $30 for small items (chairs, microwaves, rugs), $50 for medium loads (mattresses, washer or dryer, loveseat), $80 for large loads (sofa, refrigerator, king mattress), and $100+ for oversized items or multiple large items. To schedule, use our online bulk pickup request form — select your items, get an instant estimate, fill in your contact info, and submit. We'll confirm within one business day.

We deliver an open-top container to your property on the date you choose. You fill it at your own pace during your rental period. When you're ready — or when the rental period ends — we come back and haul it away. Disposal fees, delivery, pickup, and your included weight allowance are all factored into your upfront quote. No surprise charges on pickup day.

A standard residential roof tear-off typically fits in a 20-yard dumpster. Larger homes, steep-pitch roofs with multiple shingle layers, or roofing combined with additional renovation debris may require a 30-yard. If you're a roofing contractor managing multiple jobs, we offer contractor account pricing and coordinated scheduling. Call and we'll size it based on your square footage.

You can request a quote through our online form or by calling us directly at 817-476-0699. For roll-off rentals, we can usually quote you on the spot — just tell us the container size, your location, and your timeline. For commercial service or waste brokerage, we'll schedule a brief call to understand your setup before quoting. Either way, there's no obligation and no sales pressure.

If the dumpster is placed entirely on your private property — your driveway, for example — no permit is typically required. If it needs to sit on a public street or sidewalk in Fort Worth or a surrounding DFW city, a right-of-way permit may be required by your municipality. Sundance can advise on local requirements and, in many cases, help coordinate the permit process so you don't have to navigate city paperwork on your own.

Residential roll-off dumpsters accept a wide range of materials: construction debris (drywall, lumber, flooring), roofing shingles and decking, household furniture and appliances, yard waste and landscaping debris, concrete and brick, and general junk from cleanouts. If you're unsure about a specific material, give us a call before loading — it's much easier to clarify upfront than to deal with a flagged load at the landfill.

Prohibited items include hazardous waste (paint, solvents, chemicals), tires, batteries, asbestos-containing materials, medical waste, and any liquids. These require specialized disposal that a standard roll-off can't accommodate. We're happy to point you toward the right resources for prohibited materials — Tarrant County has designated drop-off programs for many of them.

Sundance Disposal Solutions serves Fort Worth and the greater DFW metroplex, including Burleson, Mansfield, Arlington, Crowley, Kennedale, Everman, Forest Hill, and surrounding Tarrant County communities. Not sure if we cover your area? Call us — if we can get a truck to you, we will.

We deliver an open-top container to your property on the date you choose. You fill it at your own pace during your rental period. When you're ready — or when the rental period ends — we come back and haul it away. Disposal fees, delivery, pickup, and your included weight allowance are all factored into your upfront quote. No surprise charges on pickup day.

Standard rentals include a 7-day window, which covers most home renovation and cleanout projects. Need more time? Extensions are available — just call before your rental period ends. For larger construction projects, we can structure a longer rental period upfront. We don't penalize you for needing a few extra days; real projects don't always run on schedule.

Each rental includes a weight allowance — typically 2 to 4 tons depending on container size. Heavy materials like concrete, dirt, and brick add up fast and can max out the weight limit before the container looks even half full. If your project is primarily heavy debris, let us know when you book. We'll advise on the most cost-effective approach and help you avoid overage fees.

Overages are charged by the ton at a rate disclosed upfront in your rental agreement. We don't hide this — we'd rather you know the rate before you start loading than be surprised at pickup. If you're concerned about weight, call us before the pickup and we can discuss options like a swap-out or a partial haul.

Yes, but with caveats. Concrete, dirt, rock, and brick are accepted, but they are extremely heavy. A 10-yard container filled entirely with concrete can easily exceed the weight limit of a 40-yard container. For projects involving primarily heavy materials, we typically recommend smaller containers loaded partially, or a haul-and-return arrangement. Describe your debris mix when you call and we'll structure it correctly.

Yes. If you fill your container before the project wraps up, we can schedule a pickup and drop off a fresh container so your crew doesn't have to stop working. This is common on roofing and larger renovation projects. Just call when the container is getting full and we'll coordinate the swap around your timeline.

A standard residential roof tear-off typically fits in a 20-yard dumpster. Larger homes, steep-pitch roofs with multiple shingle layers, or roofing combined with additional renovation debris may require a 30-yard. If you're a roofing contractor managing multiple jobs, we offer contractor account pricing and coordinated scheduling. Call and we'll size it based on your square footage.

Sundance quotes a flat, all-in price upfront — delivery, pickup, disposal fees, and your included weight allowance are all factored in before you commit. The price you're quoted is the price you pay, assuming you stay within the weight limit and rental period. We don't itemize to hide surcharges; the quote is the number.

You can request a quote through our online form or by calling us directly at 817-476-0699. For roll-off rentals, we can usually quote you on the spot — just tell us the container size, your location, and your timeline. For commercial service or waste brokerage, we'll schedule a brief call to understand your setup before quoting. Either way, there's no obligation and no sales pressure.

Waste brokerage means Sundance acts as the intermediary between your business and the haulers, processors, and recyclers who actually handle your waste stream. Instead of managing multiple vendor relationships yourself, you work with one contact — us — and we negotiate, coordinate, and optimize across your entire waste program. We handle the complexity so you don't have to.

Businesses with multiple locations, complex waste streams, or high disposal costs get the most out of waste brokerage. Multi-location retailers, restaurant chains, property management companies, manufacturers, and healthcare facilities are common clients. If you're spending significant time managing waste vendors or if your disposal costs feel unpredictable, brokerage typically pays for itself quickly.

We leverage volume and vendor relationships to negotiate rates individual businesses can't access on their own. We also analyze your waste stream to identify materials being sent to landfill that could be recycled or diverted at lower cost. Many clients see 15–30% reductions in total disposal spend after a waste audit and brokerage program is implemented. We put the savings numbers in front of you before you commit.

A waste audit is an assessment of what your business is actually throwing away — how much, what types of materials, how often, and what it's costing you. It's the foundation of any effective waste management program. You may not need a formal audit for a single-location business with predictable waste, but for multi-location operations or businesses with mixed waste streams, an audit almost always surfaces cost-saving opportunities that aren't visible without one.

Yes — that's one of the core functions of waste brokerage. We coordinate multiple haulers across multiple locations, consolidate reporting, and give you a single invoice and point of contact regardless of how many vendors are involved behind the scenes. This is especially valuable for businesses operating in multiple municipalities with different hauler requirements.

Hiring a hauler directly is fine for simple, single-location needs. But direct hauler contracts often include automatic rate escalation clauses, limited flexibility, and no one advocating for your interests at renewal time. A waste broker monitors your contract terms, benchmarks your rates against the market, handles service issues on your behalf, and renegotiates when contracts come up. We're on your side of the table — a hauler isn't.

Overages are charged by the ton at a rate disclosed upfront in your rental agreement. We don't hide this — we'd rather you know the rate before you start loading than be surprised at pickup. If you're concerned about weight, call us before the pickup and we can discuss options like a swap-out or a partial haul.

We leverage volume and vendor relationships to negotiate rates individual businesses can't access on their own. We also analyze your waste stream to identify materials being sent to landfill that could be recycled or diverted at lower cost. Many clients see 15–30% reductions in total disposal spend after a waste audit and brokerage program is implemented. We put the savings numbers in front of you before you commit.

Sundance quotes a flat, all-in price upfront — delivery, pickup, disposal fees, and your included weight allowance are all factored in before you commit. The price you're quoted is the price you pay, assuming you stay within the weight limit and rental period. We don't itemize to hide surcharges; the quote is the number.

No hidden fees. The two situations that generate additional charges are: (1) exceeding the weight allowance — overages are charged by the ton at a rate disclosed in your rental agreement, and (2) keeping the container beyond the rental period — daily extension rates are also disclosed upfront. Both are avoidable with a quick call to us if your project is running heavy or long.

Commercial accounts are billed on a regular cycle — typically monthly — with a single invoice covering all service locations and pickups for that period. We don't surprise you with rate increases mid-contract. Sundance builds rate stability into commercial agreements, and any changes are communicated well in advance. Clients can also access invoices and service records through our client portal.

You can request a quote through our online form or by calling us directly at 817-476-0699. For roll-off rentals, we can usually quote you on the spot — just tell us the container size, your location, and your timeline. For commercial service or waste brokerage, we'll schedule a brief call to understand your setup before quoting. Either way, there's no obligation and no sales pressure.

Commercial service agreements typically run one to three years, which allows us to offer stable pricing and commit the equipment to your location. We're transparent about contract terms — including any auto-renewal clauses — before you sign. For businesses that need more flexibility, we'll discuss what options are available based on your situation.

We accept all major credit cards, ACH bank transfer, and check. Commercial accounts are typically set up on ACH or check for recurring billing. One-time roll-off rentals can be paid by credit card at the time of booking. If you have specific billing requirements — net terms, PO numbers, consolidated invoicing across locations — let us know and we'll accommodate where we can.

No. The quote we give you includes everything — we don't add fuel surcharges, environmental fees, or administrative fees on top of the base price after the fact. This is one of the most common complaints people have with large national waste haulers, and it's one of the reasons clients switch to Sundance.