Request Received

We've received your cancellation request and will follow up within one business day to confirm your final pickup date and any remaining balance.

Don't forget — final collection day

Please do not overfill your carts on your last pickup day. Carts must be empty for us to remove them. A $50 rescheduling fee applies for second trips.

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Before you go: we'll match it

Tell us who you're switching to and what they quoted, and we'll match their price if we can. Want to cut costs? You can keep trash only.

Which company? *

Their monthly price optional

Keep trash only instead (drop recycling) Have someone call me about matching it No thanks, just cancel

Let us fix it first

Tell us what went wrong. If we can make it right, you may not need to cancel.

What went wrong?

Try to fix it and keep my service Cancel anyway

Your new address optional

Moving nearby? If we serve your new address, we can move your service instead of cancelling.

If you have their contact info, we'd love to welcome the new owners and tell them about our service! All fields below are optional.

New Resident Name

Their Phone

Their Email

We're sorry to hear that — what could we have done better?

Enter the 6-digit code *

Cancel or PauseYour Service

Request Received

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Your Service